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Serco RB Solutions is a unique company who offer Business Improvement Solutions to the Revenues and Benefits environment. These proven solutions are based on the concept of providing flexible and quality driven services within a cost effective manner.

The prime services being:
• Remote Revenues & Benefits Processing
• Business Process Re-Engineering
• Change Management
• Training

In utilising our proven processes and procedures, we are able to assist Authorities to achieve their goal of becoming and maintaining, the delivery of the service to a high level of performance.

Within our Remote Revenues & Benefits Processing service, we have developed working modules which can be utilised by Authorities in either a short or long term basis, with the ability to measure the improvements, which can be guaranteed on a risk and reward profile.

Our team comprises of highly trained and experienced ex local government practitioners who understand the complexities within the Revenues andOur team comprises of highly trained and experienced ex local government practitioners who understand the complexities within the Revenues and Benefits environment and are well versed in best practice procedures.