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We are delighted to announce that RB Solutions have been acquired by Serco, with effect from 17th February 2010.

Jonathan Prew, MD, Serco Business Solutions said We are acquiring a business with an excellent reputation in the Revenues and Benefits market place and a great track record of service delivery, as feedback from existing customers has indicated.

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RB Solutions is a unique company who offer Business Improvement Solutions to the Revenues and Benefits environment.These proven solutions are based on the concept of providing flexible and quality driven services within a cost effective manner.

The prime services being:
• Remote Revenues & Benefits Processing
• Business Process Re-Engineering
• Change Management
• Project Management
• Implementation and Consultancy
• Procedural Manual Production
• Training

In utilising our proven processes and procedures, we are able to assist Authorities to achieve their goal of becoming and maintaining, the delivery of the service to a high level of performance.

Within our Remote Revenues & Benefits Processing service, we have developed working modules which can be utilised by Authorities in either a short or long term basis, with the ability to measure the improvements, which can be guaranteed on a risk and reward profile.

Our team comprises of highly trained and experienced ex local government practitioners who understand the complexities within the Revenues and Benefits environment and are well versed in best practice procedures.


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