Training

We recognise the importance of training within your organisation to ensure that staff are able to perform effectively and thus provide a first class service to your customers. On going training and development of staff is a constant challenge.

We at RB Solutions have highly experienced trainers who can offer training on all the leading software packages. Their systems knowledge coupled with up to date knowledge of the legislation provides for first class training courses which can be tailored for your specific needs. At the same time our trainers will suggest Best Practice Guidelines to help you get the best from you system and therefore improve performance and service levels.

Desktop Guidance Manuals
RB Solutions have created two Desktop Guidance Manuals. We have worked with many Local Authorities who use various back-office systems and have shared our extensive, best practice knowledge with them. The Desktop Guidance Manual allows you to access our expertise at all times, continuously developing practitioners knowledge and skills.

Pericles Desktop Guidance Manual PDF
Northgate Desktop Guidance Manual PDF